Day Tour of Cotopaxi National Park

Midland did a great job! Midland did a great job arranging--on only two and a half weeks notice, all of our tours, guides and hotels on our trip to Quito and the Galapagos islands earlier this month. All the trips they arranged were on time and of good quality. Guides and hotel were all good as well. Midland's staff was very responsive during our trip to our questions and in quickly fixing one hotel's billing error. We would definitely use them again.Our general advice for future travelers that have some budget flexibility-- when booking boat rides and tours in the Galapagos, be sure to ask about the group max size. Some may have too many people for the small size of the boat or van that it detracts from the experience. Also, consider air between Isabela and Santa Cruz instead of the ferry as the ferry can be an extremely bumpy and crowded ride.

Great agency for Galapagos We popped into Midland on our way back to our hotel to get some information on visiting the Galapagos. We weren’t sure if we wanted to travel there yet, but after receiving so much help and information from Alejandro, we returned the next day to book a trip. Alejandro was professional and helpful, answering all our questions without ever being pushy. We loved our time on the Cachalote Explorer with Enchanted Expeditions. We got a great deal for the best room on board! The boat crew and Galapagos guide were also awesome. If you’re thinking of booking and are in Quito, go see Alejandro!

Galapagos Islands the Wildlife Wonderland My husband and I went to Quito on the 1st March. The plan was to walk the streets and visit several travel agencies to see what cruises were available, prices etc. We did have some ideas already from our research. We sat down with Alejandro for a couple of hours as we chatted and he worked out dates and hooked us up with 2 cruises seperated by 5 nights on the islands. You just knew he was at the top of his game and we had so much confidence in him that we booked and paid a deposit and never looked at another travel agency. We had the most fantastic 8 day catamaran cruise on Nemo 2. You couldn't fault anything. Crew, boat, meals and you would swear that they organized the dozen or so hammerhead sharks to be there just gliding underneath us as we snorkeled. Unfortunately the rest of our time was cut short by the COVID 19 virus and we got stuck on the island for 9 nights. Who do you think emailed us to see if we were OK. Yes. Alejandro. We have returned to the mainland but not home yet. Alejandro keeps checking and answering my many questions as to what's going on. He lifts my spirits and encourages us that we will be home soon. I hope that when things in our world return to some normalcy that tourists return to this piece of wildlife wonderland and let Alejandro and the team at Midland Travel help you with your plans. Thank you so much Alejandro. Cindy and Rod McNab

Very high recomendable: helpful, personalised and excellent experience Based on their very positive tripadvisor reviews, we booked in total 4 tours in Ecuador with Alejandro from Midlandtravel:14 days Cruise in the Galapagos, 7 days Live-aboard to Darwin and Wolf Island (Galapagos), 6 days in Yasuni National Park, 1 guided tour in Quito.A little personal sketch of ourselves: At the begining of our 30’s, me and my husband went on a 15 months trip around the world, with a stop in South-America. We are “the planning-type”-people, budget-minded, adventurous and not wanting to miss out on a activity.1: Our 14 days Cruise in the Galapagos was on the NEMO III, after a lot of self-study about the itineries, travel agencies, ... We booked for the first time with Midlandtravel, way in advance, which means, they need a deposit. That brought us to the first trust issue: Transfer “a decent amount of money” to a – for us – unkown company in a South-American country… Again here, it was the very positive tripadvisor reviews which gave us the courage to go for it. Also the lots of back and forth emails made the suspiciousness in our minds go away.2: In SO-Asia, we fell in love with diving, and since Galapagos was allready on our list… We could not miss out on 1 of the best dive-spots-worldwide: Wolf & Darwin Island. With a little over 50 dives, we could hook up to a live-aboard on the Nortada in September. This was truly one of our highlights on our 15 months worldtrip!!! 3: Wanting to visit a ecologically responsible stay in the Amazon, Alejandro convinced us to visit the Yasuni National Park. He knows the differences between the lodges, and knows what we look for: a little off the beaten track, but still with the basic comforts. We stayed first 2 nights in the lodge, 1 night on a platform in a canopy tree (highly recomended!) and again 2 nights in the lodge. He made sure the jungle-walks were a bit more adventourus. It was an amazing experience…4: As a gift for all our bookings, we got a full-day-tour in Quito with a very friendly, local guide. We ended our tour at the agency itsself and got to know Alejandro and his wife and all the co-workers in person.Not only did Alejandro make us a good price for the tours, he also made sure everyone showed up when and where they were supposed to, and checked up on us if everything was how we wanted it.I found the service and response of Midlandtravel excellent. Our emails were promptly responded. Also when we reached out for help with our other travel needs/questions they did an excellent job answering (even if it wasn’t about a tour with them, or some random information)! Responsive and helpful agency with willingness to be flexible. Excellent quality, honnest, personalised service, reliable, and very important: understanding our needs. Hereby we want to express once more our appreciation for Alejandro and everybody at Midlandtravel. They are such a joy to have contact with and always so pleasant on the phone or by email. I hope with this review, if there is any doubt about chosing Midlandtravel to work with for your travel plans, I hope we took it away… And even the doubt of traveling to this beautiful divers country Ecuador!Easily 5-stars and very high recomendable!

Super Beratung für Galapagos Wir waren in 2 Reisebüros in Quito um uns bezüglich Last-Minute Reisen nach Galapagos zu informieren. Die Beratung von Alejandro war um einiges ausführlicher und informativer, weshalb wir uns für Midland Travel entschieden haben. Auch auf der Reise hat danach alles perfekt geklappt und Alejandro stand bei Fragen immer zur Verfügung.

Sehr kompetente Beratung, super Organisation und unvergessliche Erlebnisse Wir haben über Valérie verschiedene Tagestouren von Quito (Äquator, Otavalo und Cotopaxi), einen Galapagos-Trip (Millenium) sowie eine Dschungel-Tour (Nicky Lodge) gebucht. Ihre Beratung war super; sehr kompetent, schnell und immer mit den verschiedenen Vor-/Nachteilen der jeweiligen Vorschläge, was uns die Entscheidungen jeweils sehr vereinfacht hat. Während unserer Reise verlief ebenfalls alles nach Plan und war super organisiert. Die Crews der Tagestouren, Millenium sowie Nicky Lodge waren grossartig und so konnten wir eine wunderbare Zeit in Ecuador geniessen. Wir kommen bestimmt wieder:)

Ecuador Amazon & Cusco, Peru Tour Alejandro Sanchez in Quito was awesome! He helped us book an amazon tour in Ecuador and our tours in Cusco, Peru!The dolphin lodge was great, rooms were clean, mosquito nets were effective, it was a comfortable sleep. Food was okay, small portions, but diverse. Saw dolphins, cayman, anacondas, lots of spiders & insects, frogs, monkeys, birds and our guide Pedro was super sweet and our group was young which was nice! 🙂 Our tours in Peru were informative and educational. We did the half day city tour, sacred valley and Machu Picchu! The buffet at the top of Machu Picchu is delicious and well worth it!! View was breathtaking! The accommodation at the posada inn wasn’t great. Breakfast was bread, ham and cheese, very disappointing. Also the room was absolutely freezing even with 5 blankets we were so cold! Shower and taps would drip water all night and very noisy. Showers weren’t hot. We have informed Midland and they said they will make a note not to use that hotel again. Other than that our trip has been incredible! Alejandro checked in with us multiple times throughout to make sure everything was going well and we were happy which was very nice and appreciated! 🙂 - 2 Canadian travellers 🙂

This tour agency builds your vacation better than you can at a lower price Summary:After consulting 6 tour agencies with 50+ hours of our own research about Galapagos cruise ships and deals prior to working with any tour agencies so that we were well informed, Alejandro and Midland Travel are truly the BEST in value and customer service. They are better at booking an itinerary that is more affordable and with higher quality than you can.Details:Alejandro and his team have done this for almost a decade and their 5-star rating holds true. They have relationships and knowledge of which tours and transportation methods that are the best value for the quality. Everything he booked was better than I could have booked and with a better price (and I'm super great at research). Also, they have great post-booking customer service via Whatsapp or email and will assist you during your entire vacation. Money can't buy that kind of service or piece of mind.Examples:- We had a very complex vacation where we wanted to do almost everything and everywhere in Ecuador/Galapagos. Alejandro spent 3 hours (we also rested for a lunch break) to thoroughly explain every detail about each potential thing we wanted to do and when it would be scheduled in to make it work. We explored many variations of transportation options between all the locations with also many questions asked about what the quality of each experience and pricing would be like. - Alejandro helped us finalize our itinerary on spreadsheet. We knew the start and end date/times for each part of our complex trip within 2 days after wire payment. Super knowledgable and organized planner.- Alejandro booked us a last minute 6-day cruise at a very reasonable price. He not only explained itineraries of every boat as if he knew them at like the back of his hand, but also what the class differences were actually like, what year the cruise boats were manufactured and where.- Great example of insider knowledge: Alejandro booked a ferry for us that was super comfortable and not crowded during a journey between Puerto Ayora and Villamil. When it came time for us to book our own ferry between Ayora and San Cristobal, our ferry we booked ourselves was poor quality with it being over croweded and super uncomfortable. When I asked him how he managed to book such a nice boat at the same price, he said: "It's because they know the name of the exact boat they want to book that are newer so it's more comfortable". It's very clear this company has a passion in helping other tourists fulfill their vacation needs and providing availability to help whenever you need it.